Alan Pelz-Sharpe has written a nice article on how to write better RFIs. It’s a good article and I wish I could send the link to all our clients :). Alan gives good advice on best practices for writing better RFIs. In one of the sections, he explains “How Not to Build a Shortlist” of vendors. I’d like to add one more point to that list. A lot of vendors take the help of SIs to draft the RFP (or an RFI) and then that particular SI is automatically on the shortlist. I don’t think that’s a very smart idea.
Also, customers should very clearly mention things like “No answer should be larger than 10 lines” or the “total size of the response should not be more than 10 pages”.